DELIVERY QUESTIONS

We use Royal Mail UK or UPS services and we will always offer you the best shipping rates possible. Orders shipping to UK using standard shipping usually take 2-5 business days. Orders shipping to Europe with standard shipping usually take 4-10 business days. We are happy to ship both nationally and internationally. Please also feel free to organize a pick up at our North London showroom.
E-mail us at contact@thelittleoasisshowroom.com with the item(s) you wish to purchase and your international shipping address to discuss shipping concerns. For international orders, please note that additional duties and taxes assessed by customs are the responsibility of the customer.
All our online payments are processed securely through PayPal. We accept credit cards (Visa, MasterCard), debit cards, direct PayPal payments, and wire transfers. Please note that you do NOT have to have a PayPal account to make a payment with a credit or debit card. Once you hit the purchase button on our site, you will be redirected to Paypal. If you don’t have a PayPal account, you can click on “don’t have a PayPal account” (located below the yellow button) and you will still be able to place your order.
As some of our products are vintage (check product description), color variation, wear, and minor imperfections may be visible. It’s these quirks that make your piece special and unique. When you buy vintage, you’re investing in an heirloom piece. Please contact us at contact@thelittleoasisshowroom.com if you would like to see more detailed photos of any of our products before purchasing.

If you’re not happy, we’re not happy! We aim to please, so if you’re not completely satisfied with your order, we’ll do whatever we can to fix it! If you would like to return your purchase, please contact us by email within 14 days of receiving your order. You may return undamaged merchandise to us within 30 days for a full refund.

Your purchased items must be in the same condition in which they were sent to you. Shipping costs for returning the item are the responsibility of the customer. After we receive your returned item, you will receive a complete refund through PayPal. We will email you when we process your return!

SUPPORT

Phone

0203 051 5087

EMAIL

info@thelittleoasisshowroom.com

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